• 0304-111-2009 or 0300-0450225
  • 6 DAYS A WEEK FROM 10 AM TO 6 PM

Delivery

DEXPEL charges Rs. 200/- for shipping on standard orders. There are no hidden charges.

When you order from our website and your order is confirmed, we will ensure that your Order gets dispatched within 24 hours and gets delivered within 3 to 5 business days at max. In some cases it may take longer to receive the shipment depending on your location and accessibility.

We ship to the following locations. If your area is not listed below, don’t worry, place your orders and select any advance payment method such as Telenor Easy Paisa or Bank Deposit. Then deposit the payment and we will dispatch your order through a courier which is available in your area.

Following are Cash On Delivery Areas:

Abbotabad
Attock
Bahawalpur
Bhalwal Nagar
Burewala
Chakwal
Dadu
Daska
Dera Ghazi Khan
Dera Ismail Khan
Dharki
Faisalabad
Ghotki
Gujranwala
Gujrat
Hafizabad
Haripur
Hyderabad
Islamabad / Rawalpindi
Jacobabad

Jehlum
Jhang
Kamra
Karachi
Kasur
Khanewal
Kharian
Kohat
Lahore
Lala Musa
Larkana
Mandi Bahauddin
Mansehra
Mardan
Mian Chunnu
Mian Wali
Mirpur (Ak)
Mirpurkhas
Multan
Muzaffarabad Azad Kashmir

Muzaffargarh
Nawabshah
Nowshera
Okara
Peshawar
Quetta
Rahim Yar Khan
Raiwind
Sadiqabad
Sahiwal
Sargodha
Sheikhupura
Shikarpur
Sialkot
Sukkur
Texila
Vehari
Wah Cantt
Wazirabad

 

Under some cases DEXPEL may charge shipping, such as Urgent delivery, Bulk purchases or mass volume orders.

How To Pay

The following payment methods are supported

  • Cash On Delivery
  • Easy Paisa by Telenor
  • Banking Transfer
  • Western Union & Remittance (For International Orders)

All credit card and net banking transactions are processed over a secure encrypted connection in association with a leading third-party merchant service provider.

DEXPEL will never Ask, Save or Access your credit card details either through our website, over the phone or on email.

What is the process for Cash On Delivery (COD) purchase?

Cash On Delivery is the easiest payment option available to our customers. You can avail this payment option on all major cities. When you make a purchase using the COD option, your product will be booked. Our Customer Sales Representative (CSR) will call to confirm your Order before it gets dispatched - This is only done with first time orders, returning orders are automatically confirmed and dispatched. If you are unreachable or unable to attend the call, please contact us on +92 3000455336 to confirm the purchase within 24 hours of making the purchase. Failing to confirm the purchase will lead to order cancellation.

Is there a purchase limit for a Cash On Delivery purchase?

Yes, Cash On Delivery option is available on purchases up to a limit of Rs. 10,000/-, beyond which purchases can only be made using Telenor Easy Paisa, Bank Deposit, or any mode of advance payment.

All Wholesale Bulk orders payments will be made in advance regardless of their value.

 

How to pay through UBL Omni (Recommended)

 

Payment of your desired product is just 5 steps away:

1.  Visit any Omni shop with your original CNIC and photocopy of CNIC.

2.  Ask the retailer to send the money to the following Account

BANK ACCOUNT

Banks Name: Bank Alfalah
Account No: 0047-01875040
Account Title: Dexpel
Branch: Tufail Road, Lahore Cantt

 

Omni retailer will enter the following:

•   Your CNIC

•   Amount to be paid for the order

•   Your mobile number

•   Reference e.g Oder ID

3.  You will give the amount for the order + Fee to the retailer.

4.  You will receive SMS confirmation which will contain your unique transaction ID. (Do not share that ID with the retailer)

5.  You will then email us the Transaction ID + Pass code + Ammount at orders@dexpel.com that you sent, DEXPEL will confirm your order as soon as payment is confirmed.

 

 

 

How to pay through Easy Paisa

 

Payment of your desired product is just 5 steps away:

1.  Visit any Easypaisa shop with your original CNIC and photocopy of CNIC.

2.  Ask the retailer to send the money to the following BANK ACCOUNT

Banks Name: Bank Alfalah
Account No: 0047-01875040
Account Title: Dexpel
Branch: Tufail Road, Lahore Cantt

Easypaisa retailer will enter the following:

•   Your CNIC

•   Amount to be paid for the order

•   Your mobile number

3.  You will give the amount for the order + Fee to the retailer.

4.  You will receive SMS confirmation which will contain your unique transaction ID. (Do not share that ID with the retailer)

5.  You will then email us the Transaction ID + Ammount at orders@dexpel.com that you sent, DEXPEL will confirm your order as soon as payment is confirmed.

 

 

How to Pay through Internet Banking/Bank Deposit

 

Following are our account details:

Banks Name: Bank Alfalah

Account No: 0047-01875040

Account Title: Dexpel

Branch: Tufail Road, Lahore Cantt

You can deposit or transfer the amount from any Alfalah branch in Pakistan. You may also use internet banking facility if your bank supports that.

 

If there are any issues, you can get in touch with Customer Care with your Order number or email us on orders@dexpel.com for any clarifications.

 

 

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