Delivery

DEXPEL charges Rs. 150/- for shipping on standard orders. There are no hidden charges. And the limit for COD is PKR 5000/-

When you order from our website and your order is confirmed, we will ensure that your Order gets dispatched within 24 hours and gets delivered within 3 to 5 business days at max. In some cases it may take longer to receive the shipment depending on your location and accessibility.

We ship to the following locations. If your area is not listed below, don’t worry, place your orders and select any advance payment method such as Telenor Easy Paisa or Bank Deposit. Then deposit the payment and we will dispatch your order through a courier which is available in your area.

Following are Cash On Delivery Areas:

Under some cases DEXPEL may charge shipping, such as Urgent delivery, Bulk purchases or mass volume orders.

How To Pay

The following payment methods are supported

• Cash On Delivery
• Easy Paisa by Telenor
• Banking Transfer
• Western Union & Remittance (For International Orders)

All credit card and net banking transactions are processed over a secure encrypted connection in association with a leading third-party merchant service provider.

DEXPEL will never Ask, Save or Access your credit card details either through our website, over the phone or on email.

What is the process for Cash On Delivery (COD) purchase?

Cash On Delivery is the easiest payment option available to our customers. You can avail this payment option on all major cities. When you make a purchase using the COD option, your product will be booked. Our Customer Sales Representative (CSR) will call to confirm your Order before it gets dispatched - This is only done with first time orders, returning orders are automatically confirmed and dispatched. If you are unreachable or unable to attend the call, please contact us on +923054115292 to confirm the purchase within 24 hours of making the purchase. Failing to confirm the purchase will lead to order cancellation.

Is there a purchase limit for a Cash On Delivery purchase?

Yes, Cash On Delivery option is available on purchases up to a limit of Rs. 5,000/-, beyond which purchases can only be made using Telenor Easy Paisa, Bank Deposit, or any mode of advance payment.

All Wholesale Bulk orders payments will be made in advance regardless of their value.

How to pay through UBL Omni (Recommended)

Payment of your desired product is just 5 steps away:

1.  Visit any Omni shop with your original CNIC and photocopy of CNIC.

2.  Ask the retailer to send the money to the following Account

BANK ACCOUNT

Bank Al-Habib
Account Number 0123-0981-002524-01-4
Account Title M/S DEXPEL
IBAN PK93 BAHL 0123 0981 0025 2401
Account Currency PKR

Omni retailer will enter the following:

•   Your CNIC

•   Amount to be paid for the order

•   Your mobile number

•   Reference e.g Oder ID

3.  You will give the amount for the order + Fee to the retailer.

4.  You will receive SMS confirmation which will contain your unique transaction ID. (Do not share that ID with the retailer)

5.  You will then email us the Transaction ID + Pass code + Ammount at orders@dexpel.com that you sent, DEXPEL will confirm your order as soon as payment is confirmed.

How to pay through Easy Paisa

Payment of your desired product is just 5 steps away:

1.  Visit any Easypaisa shop with your original CNIC and photocopy of CNIC.

2.  Ask the retailer to send the money to the following BANK ACCOUNT

Bank Al-Habib
Account Number 0123-0981-002524-01-4 
Account Title M/S DEXPEL
IBAN PK93 BAHL 0123 0981 0025 2401
Account Currency PKR

Easypaisa retailer will enter the following:

•   Your CNIC

•   Amount to be paid for the order

•   Your mobile number

3.  You will give the amount for the order + Fee to the retailer.

4.  You will receive SMS confirmation which will contain your unique transaction ID. (Do not share that ID with the retailer)

5.  You will then email us the Transaction ID + Ammount at orders@dexpel.com that you sent, DEXPEL will confirm your order as soon as payment is confirmed.

How to Pay through Internet Banking/Bank Deposit

Following are our account details:

Bank Al-Habib
Account Number 0123-0981-002524-01-4 
Account Title M/S DEXPEL
IBAN PK93 BAHL 0123 0981 0025 2401
Account Currency PKR

You can deposit or transfer the amount from any Bank Al Habib branch in Pakistan. You may also use internet banking facility if your bank supports that.

How to Pay Jazz Cash

Following are our account details:

Jazz Cash Number: 03054115292 

Let us know the details and transaction ID on our email or phone numbers.

If there are any issues, you can get in touch with Customer Care with your Order number or email us on orders@dexpel.com for any clarifications.